Privacy policy.png

PRIVACY POLICY

Last Updated: October 1, 2020

PRIVACY POLICY

Tucana operates the www.tucana-group.com website.

 

This page informs you of how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using our site, you consent to our privacy policy.

 

 

TYPE OF INFORMATION WE COLLECT:

 

We collect personally identifiable information from you when voluntarily submitted by you on our website via contact forms. Personally identifiable information may include first name and last name, contact information such as phone numbers and email addresses, communications, login IDs.

For site analysis we may also collect Internet protocol (IP) address (automatically collected); or your URL, web browser type and version (automatically collected), but you will remain anonymous.

 

 

WHAT WE USE YOUR INFORMATION FOR:

 

We collect any information you provided to us for the following purposes:

  • To respond to your specific service requests or provide assistance support

  • To conduct research about the use of our website

  • To improve the performance of our website

  • To be able to contact you with general or personalized service-related notices and promotional messages.

  • To comply with any applicable laws and regulation

 

HOW WE STORE, SHARE AND DISCLOSE YOUR INFORMATION:

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to display and offer our services to you. Your personal information may be stored through Wix.com’s data storage, databases and the general Wix.com applications.

We do not sell, trade, or disclose any of your personal information to outside parties.

 

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

 

 

ANALYTICS:

To analyze and monitor the use of our website we may use third-party services.

 

We may use Google Analytics, a web analytics service offered by Google that tracks and generate reports on website traffic. Google may use tracking tools to collect information from this website to provide contextualized and personalized ads of its own advertising network. You may prevent your information from being used by Google Analytics by installing the Google Analytics Opt-out Browser Add-on. For more information on Google Analytics, please consult their Analytics Overview and their Privacy Policy.

 

USE OF COOKIES:

We use cookies, small files that are stored on your computer (unless you block them). Cookies and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help to ensure our website is secure and safe to use and improve the performance and operation of our website. You may disable cookies through your individual browser options.

 

HOW WE PROTECT YOUR INFORMATION:

Your personally identifiable information is kept secure. Only authorized employees have access to this information.

 

 

YOUR DATA PROTECTION RIGHTS UNDER GENERAL DATA PROTECTION REGULATION (GDPR):

 

If you are a resident of the European Economic Area (EEA), you have certain data protection rights.

You have the following rights in relation to the personal information we collected from you:

  1. Right to access - the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.

  2. Right to correct - the right to have your information rectified if it is inaccurate or incomplete.

  3. Right to erase - the right to request that we delete or remove your personal information from our systems

  4. Right to restrict our use of your personal information - You have the right to request that we restrict the processing of your personal information.

  5. Right to data portability - You have the right to be provided with a copy of the information we have on you

  6. Right to object - You have the right to object to our processing of your personal information

  7. To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your information (where consent is our legal basis for processing your information), please contact us via this e-mail address: info@tucanasolutions.com

 

 

LINKS TO OTHER SITES:

Our website may provide links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We advise you to review the Privacy Policy of every site you visit.We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

 

PRIVACY CONTACT INFORMATION:

 

If you wish to contact us regarding our privacy policy, you may contact us using the information below:

E-mail: info@tucanasolutions.com
Phone: (281) 298 5340

 

We reserve the right to modify this privacy policy from time to time. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page. If we make changes to this policy, we will notify you here that it has been updated.