Last Updated: October 1, 2020
Tucana operates the www.tucana-group.com website.
TYPE OF INFORMATION WE COLLECT:
We collect personally identifiable information from you when voluntarily submitted by you on our website via contact forms. Personally identifiable information may include first name and last name, contact information such as phone numbers and email addresses, communications, login IDs.
For site analysis we may also collect Internet protocol (IP) address (automatically collected); or your URL, web browser type and version (automatically collected), but you will remain anonymous.
WHAT WE USE YOUR INFORMATION FOR:
We collect any information you provided to us for the following purposes:
To respond to your specific service requests or provide assistance support
To conduct research about the use of our website
To improve the performance of our website
To be able to contact you with general or personalized service-related notices and promotional messages.
To comply with any applicable laws and regulation
HOW WE STORE, SHARE AND DISCLOSE YOUR INFORMATION:
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to display and offer our services to you. Your personal information may be stored through Wix.com’s data storage, databases and the general Wix.com applications.
We do not sell, trade, or disclose any of your personal information to outside parties.
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.
To analyze and monitor the use of our website we may use third-party services.
HOW WE PROTECT YOUR INFORMATION:
Your personally identifiable information is kept secure. Only authorized employees have access to this information.
YOUR DATA PROTECTION RIGHTS UNDER GENERAL DATA PROTECTION REGULATION (GDPR):
If you are a resident of the European Economic Area (EEA), you have certain data protection rights.
You have the following rights in relation to the personal information we collected from you:
Right to access - the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
Right to correct - the right to have your information rectified if it is inaccurate or incomplete.
Right to erase - the right to request that we delete or remove your personal information from our systems
Right to restrict our use of your personal information - You have the right to request that we restrict the processing of your personal information.
Right to data portability - You have the right to be provided with a copy of the information we have on you
Right to object - You have the right to object to our processing of your personal information
To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your information (where consent is our legal basis for processing your information), please contact us via this e-mail address: firstname.lastname@example.org